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Publications - Marcel Mersie - Dion Kotteman - Wiel Pollaert - Keith Heston - Chris Hakes - Morten Fangel - Stefan Wahe - Marcel Teunissen - Learning Solutions - Jan van Bon - English

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  1. ITIL® 4 Specialist High Velocity IT (HVIT) Courseware
    ITIL® 4 Specialist High Velocity IT (HVIT) Courseware
    €111.18 €102.00
  2. ITIL® 4 Direct, Plan, Improve Glossary (DPI) Courseware
    ITIL® 4 Direct, Plan, Improve Glossary (DPI) Courseware
    €111.18 €102.00
  3. ITIL® 4 Specialist – Create, Deliver & Support (CDS) Courseware
    ITIL® 4 Specialist – Create, Deliver & Support (CDS) Courseware
    €111.18 €102.00
  4. ITIL® 4 – A Pocket Guide
    ITIL® 4 – A Pocket Guide
    €21.26 €19.50
  5. Proactive Project Management
    Proactive Project Management
    €70.80 €64.95
  6. eSourcing Capability Model for Service Providers – eSCM-SP
    eSourcing Capability Model for Service Providers eSCM-SP
    €84.97 €77.95
  7. Implementing Metrics for IT Service Management
    Implementing Metrics for IT Service Management
    €57.23 €52.50
  8. ISO/IEC 20000 - An Introduction
    ISO/IEC 20000 - An Introduction
    €47.42 €43.50
  9. Foundations of ITIL® V3
    Foundations of ITIL® V3
    €49.00 €44.95
  10. The EFQM excellence model for Assessing Organizational Performance
    The EFQM excellence model for Assessing Organizational Performance
    €27.20 €24.95
  11. Metrics for Service Management:
    Metrics for Service Management:
    €49.00 €44.95
  12. ITIL® 2011 Edition - A Pocket Guide
    ITIL® 2011 Edition - A Pocket Guide
    €21.26 €19.50
  13. Open Enterprise Security Architecture O-ESA
    Open Enterprise Security Architecture O-ESA
    €49.00 €44.95
  14. ITIL® V3 - A Pocket Guide
    ITIL® V3 - A Pocket Guide
    €21.26 €19.50
  15. Capacity Management - A Practitioner Guide
    Capacity Management - A Practitioner Guide
    €49.00 €44.95
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  1. Author
    Marcel Mersie
  2. Author
    Dion Kotteman
  3. Author
    Wiel Pollaert
  4. Author
    Keith Heston
  5. Author
    Chris Hakes
  6. Author
    Morten Fangel
  7. Author
    Stefan Wahe
  8. Author
    Marcel Teunissen
  9. Author
    Learning Solutions
  10. Author
    Jan van Bon
  11. Language
    English
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