ITIL Specialist Create Deliver Support CDS Courseware

ITIL® 4 Specialist – Create, Deliver & Support (CDS) Courseware

ITIL Pocketguide de druk

ITIL® 4 – Pocketguide 2de druk

ITIL® 4 Direct, Plan, Improve Glossary (DPI) Courseware

English | 2020 | Publishing Date: 09/03/2020 | Hardcopy
Price €111.18 €102.00
Availability: In stock
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ISBN
978940180608C
Look Inside
978940180608C (3.25 MB)
This is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.
It is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction.
The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage.
It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.
Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.










ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
This product is only for courseware partners, affiliates or designated students.
More Information
ISBN 978940180608C
Domains IT Management
Standards ITIL
Product Type Courseware
Publish Date Mar 9, 2020
Author Learning Solutions
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