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Publications - Jan van Beckum - Patty Muller - Harley Lovegrove - Tjerk Hobma - Liesbeth Rijsdijk - Valérie Betry - Maarten Looijen - Agnes Roux-Kiener - Edgar Hildering - itSMF International

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  1. Planning Competences
    Planning Competences
    €34.88 €32.00
  2. The Change Manager's Handbook
    The Change Manager's Handbook
    €54.45 €45.00
  3. De Computer en route
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  5. ISO/IEC 20000: Pocket Guide
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  6. Business Transformatie Framework - een raamwerk voor organisatieverbetering
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  7. Business Transformation Framework - To get from Strategy to Execution
    Business Transformation Framework - To get from Strategy to Execution
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  8. Over getallen gesproken - Talking about numbers
    Over getallen gesproken - Talking about numbers
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  9. CATS CM® editie 2014: Contractmanagement voor opdrachtgever en leverancier
    CATS CM® editie 2014: Contractmanagement voor opdrachtgever en leverancier
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  10. ISO/IEC 20000 - Eine Einführung paperback
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  11. Foundations of IT Service Management Based on ITIL® V3
    Foundations of IT Service Management Based on ITIL® V3
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  12. DSDM - Een introductie
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  13. Implementing ISO/IEC 20000 Certification: The Roadmap
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  14. Frameworks voor IT-management
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  15. IT Service Management from Hell based on Not ITIL
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  16. Service Agreements - A Management Guide
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  1. Author
    Jan van Beckum
  2. Author
    Patty Muller
  3. Author
    Harley Lovegrove
  4. Author
    Tjerk Hobma
  5. Author
    Liesbeth Rijsdijk
  6. Author
    Valérie Betry
  7. Author
    Maarten Looijen
  8. Author
    Agnes Roux-Kiener
  9. Author
    Edgar Hildering
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    itSMF International
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