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Note: This book is available in several languages: Chinese, English.
This book provides a more thorough approach to service agreements than available so far. It takes the material from ITIL best practices one step further, by providing a more comprehensive and holistic approach to service agreements.
This book provides a more thorough approach to service agreements than available so far. It takes the material from ITIL best practices one step further, by providing a more comprehensive and holistic approach to service agreements.
| ISBN | 9789077212912 |
|---|---|
| Language | English |
| Format | hardcopy |
| Domains | IT Management |
| Length (cm) | 21 |
| Width (cm) | 15 |
| Height (cm) | 0.585 |
| Publish Date | Sep 9, 2006 |
| Binding | paperback |
| Weight (kg) | 0.170000 |
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