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Note: This book is available in several languages: Chinese, English.
This book provides a more thorough approach to service agreements than available so far. It takes the material from ITIL best practices one step further, by providing a more comprehensive and holistic approach to service agreements.
This book provides a more thorough approach to service agreements than available so far. It takes the material from ITIL best practices one step further, by providing a more comprehensive and holistic approach to service agreements.
ISBN | 9789077212912 |
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Domains | IT Management |
Language | English |
Format | hardcopy |
Length (cm) | 21 |
Width (cm) | 15 |
Height (cm) | 0.585 |
Publication date | Sep 9, 2006 |
Binding | paperback |
Weight (kg) | 0.170000 |
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