ITIL Lifecycle Publication Suite containing the core titles

ITIL® Lifecycle Publication Suite containing the 5 core titles

ITIL Service Strategy nd ed

ITIL Service Strategy - 2nd ed. 2011

ITIL Service Design - 2nd ed. 2011

English | Paperback
Price €114.40 €104.95
Availability: In stock
Only %1 left
ISBN
978011331305C
The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This edition updates design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.
More Information
ISBN 978011331305C
Domains IT Management
Standards ITIL
Product Type Books
Weight 1.600000
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