ITIL Service Transition (German)

ITIL® Service Transition (ST) focuses on the process and practice elements and management techniques required to build, test and implement products and services. In addition, this guidance explores how service transition can be applied to other stages of the IT Service lifecycle and can underpin decisions during the Strategy and Operations phases. With this guidance, you will learn how to plan and manage the move into initial operation for the new or revised resources created during the Service Strategy and Service Design stages of the ITIL Service Lifecycle. You will also get guidance on techniques for organising and managing the transition, and management of technology considerations, challenges and risks.