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Publications - Philip Tetlow - Richard Sitters - Paul Rakké - Edwin Baardman - Ronald J.M.M. Does - Patty Muller - Martin Curley - Jan van Bon

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  1. Stap voor stap naar procesverbetering met (Lean) Six Sigma: de DMAIC-methode
    Stap voor stap naar procesverbetering met (Lean) Six Sigma: de DMAIC-methode
    €34.83 €31.95
  2. De digitale organisatie – fundamenten voor de digitale transformatie
    De digitale organisatie – fundamenten voor de digitale transformatie
    €40.28 €36.95
  3. For Your Information
    For Your Information
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  4. ITIL® 4 – Pocketguide 2de druk
    ITIL® 4 – Pocketguide 2de druk
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    ITIL® 4 – Pocket Guide
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  6. ITIL® 4 – A Pocket Guide
    ITIL® 4 – A Pocket Guide
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  7. IT-CMF – A Management Guide - Based on the IT Capability Maturity Framework™ (IT-CMF™) 2nd edition
    IT-CMF – A Management Guide - Based on the IT Capability Maturity Framework™ (IT-CMF™) 2nd edition
    €35.92 €32.95
  8. De FSM-methode
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  9. De ISM-methode
    De ISM-methode
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  10. ITIL® 2011 Edition - Das Taschenbuch
    ITIL® 2011 Edition - Das Taschenbuch
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  11. IT Capability Maturity Framework™ (IT-CMF™) 2nd edition
    IT Capability Maturity Framework™ (IT-CMF™) 2nd edition
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  12. Foundations van ITIL® V3
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  13. Les Fondamentaux d'ITIL® V3
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  14. Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
    Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
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  15. Implementing Metrics for IT Service Management
    Implementing Metrics for IT Service Management
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  16. Fundamentos de ITIL® V3
    Fundamentos de ITIL® V3
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  1. Author
    Philip Tetlow
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    Edwin Baardman
  5. Author
    Ronald J.M.M. Does
  6. Author
    Patty Muller
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    Martin Curley
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