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Publications - Marcel Mersie - Diana van der Stelt - Suzanne Van Hove - itSMF International - Van Haren Publishing - Felix Cillessen - Bart Bernink - Paul Wilkinson

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  1. Global Standards 6th Edition
    Global Standards 6th Edition
    €21.26 €19.50
  2. Business Analysis for Product Owners Courseware
    Business Analysis for Product Owners Courseware
    €97.01 €89.00
  3. Courseware based on the TOGAF® EA - Combined (Foundation & Practitioner)
    Courseware based on the TOGAF® EA - Combined Syllabus (Foundation & Practitioner)
    €421.83 €387.00
  4. Testautomatisering wendbaar organiseren
    Testautomatisering wendbaar organiseren
    €35.92 €32.95
  5. VeriSM™: Unwrapped and Applied
    VeriSM™: Unwrapped and Applied
    €68.13 €62.50
  6. ISO/IEC 20000: Pocket Guide
    ISO/IEC 20000: Pocket Guide
    €21.26 €19.50
  7. ISO/IEC 20000 - Eine Einführung paperback
    ISO/IEC 20000 - Eine Einführung
    €47.42 €43.50
  8. ABC of ICT
    ABC of ICT
    €49.00 €44.95
  9. Foundations of IT Service Management Based on ITIL® V3
    Foundations of IT Service Management Based on ITIL® V3
    €21.80 €20.00
  10. ABC of ICT - Card deck
    ABC of ICT - Card deck
    €13.03 €11.95
  11. Implementing ISO/IEC 20000 Certification: The Roadmap
    Implementing ISO/IEC 20000 Certification: The Roadmap
    €49.00 €44.95
  12. ABC of ICT: The Exercise Workbook
    ABC of ICT: The Exercise Workbook
    €27.20 €24.95
  13. Frameworks voor IT-management
    Frameworks voor IT-management
    €21.26 €19.50
  14. IT Service Management from Hell based on Not ITIL
    IT Service Management from Hell based on Not ITIL
    €13.08 €12.00
  15. Service Agreements - A Management Guide
    Service Agreements - A Management Guide
    €27.20 €24.95
  16. IT Service Procurement based on ISPL
    IT Service Procurement based on ISPL
    €21.26 €19.50
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  1. Author
    Marcel Mersie
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    Diana van der Stelt
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    itSMF International
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    Van Haren Publishing
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