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Publications - Jos van Oosten - Fritjof Brave - Arjen de Jong - Jan van Bon - Valérie Betry - Jacques Cazemier

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  1. ITIL® 4 – Pocketguide 2de druk
    ITIL® 4 – Pocketguide 2de druk
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  2. ITIL® 4 – Pocket Guide
    ITIL® 4 – Pocket Guide
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  6. ITIL® 2011 Edition - Das Taschenbuch
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  7. Foundations van ITIL® V3
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  8. Les Fondamentaux d'ITIL® V3
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  9. SqEME Process Management - A Pocket Guide
    SqEME Process Management - A Pocket Guide
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  10. Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
    Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
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  11. Implementing Metrics for IT Service Management
    Implementing Metrics for IT Service Management
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  13. Process Management Based on SqEME®
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  14. IT Service Management Basierend auf ITIL® V3
    IT Service Management Basierend auf ITIL® V3
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  15. ISO/IEC 20000 - An Introduction
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  16. Foundations of ITIL® V3
    Foundations of ITIL® V3
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    Jos van Oosten
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    Fritjof Brave
  3. Author
    Arjen de Jong
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    Jan van Bon
  5. Author
    Valérie Betry
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    Jacques Cazemier
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