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Publications - Books - Marcel Mersie - Diana van der Stelt - Suzanne Van Hove - itSMF International - Van Haren Publishing - Felix Cillessen - Bart Bernink

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  1. Global Standards 6th Edition
    Global Standards 6th Edition
    €21.26 €19.50
  2. Testautomatisering wendbaar organiseren
    Testautomatisering wendbaar organiseren
    €35.92 €32.95
  3. VeriSM™: Unwrapped and Applied
    VeriSM™: Unwrapped and Applied
    €68.13 €62.50
  4. ISO/IEC 20000: Pocket Guide
    ISO/IEC 20000: Pocket Guide
    €21.26 €19.50
  5. Foundations of IT Service Management Based on ITIL® V3
    Foundations of IT Service Management Based on ITIL® V3
    €21.80 €20.00
  6. Implementing ISO/IEC 20000 Certification: The Roadmap
    Implementing ISO/IEC 20000 Certification: The Roadmap
    €49.00 €44.95
  7. Frameworks voor IT-management
    Frameworks voor IT-management
    €21.26 €19.50
  8. IT Service Management from Hell based on Not ITIL
    IT Service Management from Hell based on Not ITIL
    €13.08 €12.00
  9. Service Agreements - A Management Guide
    Service Agreements - A Management Guide
    €27.20 €24.95
  10. IT Service Procurement based on ISPL
    IT Service Procurement based on ISPL
    €21.26 €19.50
  11. IT Service Management from Hell
    IT Service Management from Hell
    €13.08 €12.00
  12. Beter met Architectuur
    Beter met Architectuur
    €27.20 €24.95
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    Marcel Mersie
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    Diana van der Stelt
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    Suzanne Van Hove
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    itSMF International
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    Van Haren Publishing
  7. Author
    Felix Cillessen
  8. Author
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