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Publications - Katherine Kawamoto - Vincent Blijleven - Frank Turley - Tieneke Verheijen - Axelos

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  1. Agile Scrum Handbuch
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  2. ITIL® 4 Managing Professional Direct, Plan and Improve
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    SERVICE OFFERINGS AND AGREEMENTS: ITIL® 2011 INTERMEDIATE CAPABILITY HANDBOOK
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  23. ITIL Continual Service Improvement Edition
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