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This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format:
it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations;
it supports ISO/IEC 20000 training and certification and
it is a quick reference for practitioners to the core content of ISO/IEC 20000.
it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations;
it supports ISO/IEC 20000 training and certification and
it is a quick reference for practitioners to the core content of ISO/IEC 20000.
ISBN | 9789087537265 |
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Language | English |
Format | hardcopy |
Domains | IT Management |
Length (cm) | 16 |
Width (cm) | 10.3 |
Height (cm) | 1.3 |
Binding | paperback |
Weight (kg) | 0.250000 |
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