VeriSM™ helps organizations understand and respond to the challenges of service management in the digital age. It creates a service management model where all capabilities and responsibilities of the organization are utilized in delivering superior service.

VeriSM™ is a business service management approach for the digital age, focused on the vision of service management. The VeriSM™ model enables organizations to produce and deliver the right product or service to their consumers at the right time, while customizing and aligning to the type of business, size of the organization, business priorities, organizational culture, and even the nature of the individual project or service.

• Obtain your VeriSM Foundation certificate at your own pace:
• One year of access
• Fully accredited
• Includes quizzes, exercises, study guides
• Support available via email

In the VeriSM™ model, the principles of governance and service management are relatively stable elements that change only as the organization's needs change. The Management Mesh is flexible and is adjusted as needed for products and services, for instance, to integrate a new management practice or a new technology. The product or service is defined, produced, delivered, and supported in four phases (Define, Produce, Provide, and Respond).

VeriSM™ is a registered trademark of IFDC.