Publications - Valérie Betry - Tieneke Verheijen - Jim Kenneally

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  1. IT-CMF – A Management Guide - Based on the IT Capability Maturity Framework™ (IT-CMF™) 2nd edition
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    Price €34.83 €31.95
  2. IT Capability Maturity Framework™ (IT-CMF™) 2nd edition
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    Price €80.61 €73.95
  3. Metrics for IT Service Management
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    Price €47.42 €43.50
  4. ITSM Process Assessment Supporting ITIL (TIPA)
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