The ITIL® 4 Specialist – Drive Stakeholder Value (DSV) is one of the five courses required to achieve the ITIL 4 Managing Professional (MP) designation.

Obtain your ITIL 4 Drive Stakeholder Value certificate at your own pace:

• One year of access
• Fully accredited
• Includes quizzes, exercises, study guides
• Tutor support available via email
• Exam voucher

The ITIL 4 Drive Stakeholder Value training covers key topics such as service level agreement design, multi-supplier management, relationship management, customer and user experience design, customer journey mapping, and more. Individuals can expect to come away with the tools needed to boost user engagement and enhance satisfaction for both internal and external stakeholders.

ITIL is a registered trademark of AXELOS Limited, used with permission of AXELOS Limited. All rights reserved.