ISO/IEC 20000-1:2011 - A Pocket Guide
English | Hardcopy
Price
€21.26
€19.50
Availability:
In stock
Only %1 left
ISBN
978908753682C
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011. It brings ISO/IEC 20000-1: 2011within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide:
- it promote the awareness and the acceptability of ISO/IEC 20000-1: 2011as a valid standard for IT Services organisations;
- it supports ISO/IEC 20000-1: 2011training and certification;
- it is a quick reference to the core content of ISO/IEC 20000-1: 2011, for practitioners.
ISO/IEC 20000-1: 2011: A Pocket Guide is ideal for a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organisations, to those who are looking for a suitable approach to quality improvement issues.
- it promote the awareness and the acceptability of ISO/IEC 20000-1: 2011as a valid standard for IT Services organisations;
- it supports ISO/IEC 20000-1: 2011training and certification;
- it is a quick reference to the core content of ISO/IEC 20000-1: 2011, for practitioners.
ISO/IEC 20000-1: 2011: A Pocket Guide is ideal for a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organisations, to those who are looking for a suitable approach to quality improvement issues.
ISBN | 978908753682C |
---|---|
Domains | IT Management |
Product Type | Books |
Author | Mart Rovers |
Weight | 0.000000 |
Write Your Own Review