ITIL® 4: Sustainability in Digital and IT

The ITIL 4 Specialist: Sustainability in Digital & IT guidance is for anyone looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it.

Based on the ITIL 4 framework, the module highlights key sustainability competencies and capabilities that service organizations should develop and build capacity within their teams to effectively address current and future sustainability challenges; including providing a framework to support organizations during procurement and supply chain activities, which can help interactions across the supply chain to practice sustainable IT.

ITIL 4 Specialist: Sustainability in Digital & IT enables professionals to:

• Understand how to use the ITIL guiding principles to deliver value by creating sustainable digitally enabled products and services.
• Effectively address VUCA challenges through sustainable strategies, procurement, products and practices.
• Obtain a practical grounding in the key principles of sustainability.