Release, Control and Validation ITIL V3 Intermediate Capability Handbook single copy

Paperback | English
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This guide, 'Release, Control and Validation ITIL V3 Intermediate Capability Handbook', provides a quick reference to the processes covered by the ITIL V3 Release, Control and Validation syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Release, Control and Validation, and as a handy portable reference source for practitioners who work with these processes.

Key features:

• Authored and quality assured by itSMF UK

• Endorsed by the APM Group

• Follows the ITIL Intermediate Release, Control and Validation Syllabus.

Covers the following processes and functions and how they contribute to the Lifecycle:

• Change Management

• Service Asset and Configuration Management

• Service Validation and Test

• Release and Deployment Management

• Request Fulfilment

• Service Evaluation

• Knowledge Management.
More Information
ISBN 978011331210C
Language English
Domains IT Management
Standards ITIL
Product Type Books
Weight (kg) 0.050000
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