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CIO 3.0 - Het verschil maken bij digitale transformatie
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IT Capability Maturity Framework™ (IT-CMF™) 2nd edition
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Informatieanalyse voor Engineering en Management van Requirements
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Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management WKIDM
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Get Ready for Cloud Computing - 2nd edition
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Applicatieportfoliomanagement voor IT-complexiteitsreductie - Management Guide
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IT Quality Index
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Geïntegreerde informatiebeveiliging
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Vraagsturing en Business Informatiemanagement
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Implementing ISO/IEC 20000 Certification: The Roadmap
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ISO/IEC 20000-1:2011 - A Pocket Guide
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ISO/CEI 20000 - Introduction
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ISO/IEC 20000 - An Introduction
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ISO/IEC 20000: Pocket Guide
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Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
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Wegwijzer voor evalueren van IT-projecten
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Implementing Effective IT Governance and IT Management
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Les Fondamentaux d'ITIL® V3
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Foundations of IT Service Management Based on ITIL® V3
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Fundamentos de ITIL® V3
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Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
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IT Service Management from Hell based on Not ITIL
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Defining IT Success Through The Service Catalog
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Adopting Service Governance - Governing portfolio value for sound corporate citizenship
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Metrics for Service Management:
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ITIL® Lite - A Road Map to Full or Partial ITIL Implementation 2012 ed
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Collaborative Consulting
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Key Element Guide ITIL Continual Service Improvement - 2nd ed.
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Key Element Guide ITIL Service Operation - 2nd ed.
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Key Element Guide ITIL Service Transition - 2nd ed.
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Key Element Guide ITIL Service Design
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Key Element Guide ITIL Service Strategy - 2nd ed.
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