Lean IT Essentials

Lean IT Foundation: Using Lean Principles for Continuous Service Improvement
Based on the core principles of Lean, this two-day certification training helps IT departments become customer and value-oriented by eliminating waste, inflexibility, and variability. Lean IT departments and organizations benefit from higher customer value, reduced waste, continuous improvement, and retaining value with less effort.
This self-paced e-learning course is designed to teach participants the principles of Lean IT and how they can be applied to all organizations with IT operations, regardless of the industry or sector. Any organization that effectively applies Lean IT will find that customer satisfaction increases, IT costs decrease, and productivity and ability to manage demand increase. By focusing on efficiency, speed, and waste reduction within their value delivery processes, IT organizations will ensure their role as a strategic partner in winning and retaining customers.

Obtain the Lean IT Foundation certificate at your own pace

• One year of access
• Fully accredited
• Includes quizzes, exercises, study guides
• Instructor support available via email
• Exam voucher included

Lean IT is built on the proven Lean practices developed in manufacturing organizations worldwide and tailored for IT processes that span the service lifecycle. The central focus of Lean IT is on the value stream to customers across all IT domains. Eliminating waste, defined as anything that does not add value to a product or service, ensures a diligent focus on undertaking activities and processes and managing infrastructure and resources when managing the customer value stream. Lean IT complements other IT management methods, including ITIL® and PRINCE2®, by adding a clear goal of delivering value to customers where other methods focus on performing certain aspects of IT.

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