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Key Element Guide ITIL Service Operation nd ed

Key Element Guide ITIL Service Operation - 2nd ed.

Key Element Guide ITIL Continual Service Improvement - 2nd ed.

English | 2021
Price €14.12 €12.95
Availability: In stock
Only %1 left
ISBN
978011331364C
The 'Key Element Guide Continual Service Improvement' provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements.

Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement.
More Information
ISBN 978011331364C
Domains IT Management
Standards ITIL
Product Type Books
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