CATS CM Foundation Exam

CATS CM® Foundation Nederlands - Exam

ITIL Specialist High Velocity IT HVIT Courseware

ITIL® 4 Specialist High Velocity IT (HVIT) Courseware

ITIL® 4 Specialist Drive Stakeholder Value (DSV) Courseware

English | 2020 | Publishing Date: 01/08/2020 | Paperback
€104.91 €96.25
Availability: In stock
ISBN
9789401806725
ITIL® 4 Specialist Drive Stakeholder Value covers all forms of engagement and interaction between service providers and their customers, users, suppliers and partners.

The ITIL® 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and influence and improve the user experience across a much wider framework. This unique module is designed to enhance the careers of digitally experienced candidates, by expanding their knowledge and boosting their existing skillsets in an increasingly digital service economy.

The module touches further upon the customer journey, allowing candidates to shape customer demand, manage relationships and optimise the customer experience. It will also enable candidates to increase stakeholder satisfaction by co-creating value and developing mutually agreed requirements, providing the necessary tools to foster an advantageous culture of collaboration and transparency.

The ITIL® 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and influence and improve the user experience across a much wider framework. This unique module is designed to enhance the careers of digitally experienced candidates, by expanding their knowledge and boosting their existing skillsets in an increasingly digital service economy.
More Information
ISBN 9789401806725
Format hardcopy
Domains IT Management
Length 0
Width 0
Height 0
Publish Date Aug 1, 2020
Binding paperback
Weight 0.000000
Write Your Own Review
You're reviewing:ITIL® 4 Specialist Drive Stakeholder Value (DSV) Courseware
Your Rating