ITIL Service Design 2011 Edition
German | Paperback
Price
€114.40
€104.95
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ISBN
978011331388C
The 2011 Editions have been updated to improve consistency, aid in navigation and improve readability. Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.
Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include:
Service design objectives and elements
Selecting the service design model
Cost models
Benefit/risk analysis
Implementing service design
Measurement and control.
Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include:
Service design objectives and elements
Selecting the service design model
Cost models
Benefit/risk analysis
Implementing service design
Measurement and control.
| ISBN | 978011331388C |
|---|---|
| Domains | IT Management |
| Standards | ITIL |
| Product Type | Books |
| Weight | 1.800000 |
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