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ITIL® Intermediate SOA Exam - English

English | 2015 | Publishing Date: 01/01/2015 | Paperback
Price €393.25 €325.00
Availability: In stock
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ISBN
1000001804022
ITIL® Intermediate Service Offerings and Agreements (SOA) is one of the ITIL® Service Capability modules. It focuses on the practical application of SOA practices to enable portfolio, service level, service catalogue, demand, supplier and financial management.

SOA has been designed to help organisations and professionals understand how the five stages of the ITIL lifecycle (service strategy, service design, service transition, service operation and continual service improvement) can offer value to organisations and projects. It also provides guidance on how service offerings can be developed to support the needs of both the business and the user.

The SOA certification can only be taken following an accredited training course.

Who is SOA for:

The SOA qualification would be suitable for IT professionals in roles such as IT Management, IT Finance Manager, Capacity Manager, Availability Manager, Service Level Manager, Business Continuity Manager, Service Portfolio Manager, Supplier Relationship Manager.

Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy.


More Information
ISBN 1000001804022
Domains IT Management
Standards ITIL
Product Type Exams
Publish Date Jan 1, 2015
Weight 0.000000
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