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ITIL A Pocket Guide

ITIL® 4 – A Pocket Guide

ITIL® Foundation Exam - English

English | 2015 | Publishing Date: 01/01/2015 | Paperback
Price €320.59 €264.95
Availability: In stock
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This exam can only be purchased conform regulations of the scheme owner

ITIL Foundation is the entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL®. This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices.

Who is ITIL Foundation for:

ITIL Foundation is suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization.

The certification also applies to IT professionals who work within an organization that has adopted ITIL and so need to be aware of and contribute to the overall service improvement programme.

Please be aware, we calculate a lead time of 4 working days in regards of third parties purchasing policy.

More Information
ISBN 1000001803922
Domains IT Management
Standards ITIL
Product Type Exams
Publish Date Jan 1, 2015
Weight 0.000000
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