The Service Catalog Chinese Version

The Service Catalog (Chinese Version)

ITIL Service Operation nd ed

ITIL Service Operation - 2nd ed. 2011

ITIL Continual Service Improvement - 2nd ed. 2011

English | Paperback
Price €114.40 €104.95
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This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It expands the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.
More Information
ISBN 978011331308C
Domains IT Management
Standards ITIL
Product Type Books
Weight 0.950000
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