Wegwijzer voor methoden bij enterprise architectuur de herziene druk

Wegwijzer voor methoden bij enterprise-architectuur - 2de herziene druk

ITIL Service Transition Edition

ITIL Service Transition 2011 Edition

ITIL Continual Service Improvement 2011 Edition

German | 2021
Price €114.40 €104.95
Availability: In stock
Only %1 left
ISBN
978011331405C
The 2011 Editions have been updated to improve consistency, aid in navigation and improve readability. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.

Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include:

•Business and technology drivers for improvement

•Justification

•Business, financial and organizational improvements

•Methods, practices and tools

•Measurement and control

•Companion best practices.
More Information
ISBN 978011331405C
Domains IT Management
Standards ITIL
Product Type Books
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