ITIL 4 Specialist Direct, Plan & Improve - Exam Included

The ITIL 4 Direct, Plan & Improve (DPI) training is designed to equip candidates with the practical skills needed to create a ‘learning and improving’ IT organization with a strong and effective strategic direction. It also offers practitioners a practical and strategic approach to planning and delivering continual improvement with the necessary agility.

Obtain your ITIL 4 Direct, Plan, and Improve certificate at your own pace:

• One year of access
• Fully accredited
• Includes quizzes, exercises, study guides
• Tutor support available via email
• Exam voucher

The DPI course focuses on these key ITIL 4 practices:

• Continual Improvement
• Measurement and Reporting
• Portfolio Management
• Organizational Change Management
• Risk Management

Another key component of the course is learning about the impact of Agile and Lean ways of working and how these methodologies can be leveraged to benefit your organization. The course provides both practical and strategic elements for planning and delivering continual improvements with the necessary agility.

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