IT Outsourcing Part 2: Managing the Sourcing Contract


Dubbelklik op de afbeelding voor groot formaat

Publisher: Van Haren Publishing
| english | 1

Beschikbaarheid: Op voorraad

€ 26,11 Incl. BTW € 23,95 Excl. BTW
IT Outsourcing Part 2: Managing the Sourcing Contract covers all the processes for managing the contract, from the transition phase through to normal operational service and contract termination.
Developed for IT practitioners as well as commercial and contract managers, this expert guide provides practical and concise advice on best practices in:
a) good contract development as the foundation for contract management (especially service quality, performance measurement and communications);
b) an appropriate governance framework;
c) selecting the right individuals, with appropriate authority in key roles;
d) the appropriate use of external expert advice;
e) continuity of people involved in the contract, right from the early stages of the RFP through transition to everyday operational service;
f) effective relationship management, with mutual respect and good communications;
g) a collaborative customer-driven business attitude based on mutual trust and understanding and flexibility in day-to-day administration of the contract, with willingness for a ‘win-win’ approach when problems arise.

This title complements IT Outsourcing Part 1: Contracting the Partner and, together, these two guides provide readers with a comprehensive best practice approach to this important business discipline.
Extra informatie
Extra informatie
Artikelnummer 978908753616C
isbn 978908753616C
nur-code 982
Publisher Van Haren Publishing
Uitgeef Datum Nee
Producten Books
Publish Year 2010
Language english
Categorieën IT Management
Standards Nee
Serie Nee
edition 1
pages Nee
Height (cm) 0.64
Width (cm) 15
Length (cm) 21
Weight (Kg) 0.1700
Standaard 0
eLibrary Downloadbaar Ja
Beschrijving Nee
U bent wellicht ook geïnteresseerd in de volgende producten:

People who viewed this product also viewed

Wacht a.u.b...