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Grip op Processen in Organisaties de herziene druk

Grip op Processen in Organisaties - 2de herziene druk

Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management WKIDM

Introduction to the ITIL® Service Lifecycle - 3rd ed. 2011

English | Paperback

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Price €41.37 €37.95

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ISBN

978011331309C

Details

Introduction to the ITIL® Service Lifecycle' introduces IT service management and ITIL. It summarises the best practices described in the 2011 editions' core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.

Key features:
Introduces the basic concepts of the ITIL service lifecycle, and its benefits
Provides a summary of each of the five stages of the lifecycle
Includes references to the five core publications, providing an essential companion to them

More Information

More Information
ISBN	978011331309C
Domains	IT Management
Standards	ITIL
Product Type	Books
Weight	0.800000

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