Beter met Architectuur

Beter met Architectuur

ISO CEI Introduction

ISO/CEI 20000 - Introduction

ISO/CEI 20000 - Introduction

French | 2021
€57.23 €52.50
Availability: In stock
ISBN
9789087535575
Note: This book is available in several languages: Dutch, Chinese, Brazilian Portuguese, English, German, French, Spanish.

CONTAINS THE TEXT FOR ISO/IEC STANDARD
This groundbreaking new title looks at the ISO/IEC 20000 Standard: the scope and the its basis on the concept of a quality management system. By explain the basic processes and functions within IT Service Management it describes for the reader some of the common concepts and definitions that are understood across the globe. It builds on this by describing the basic building blocks of the standard that can be applied to ANY service management framework: whether it is ITIL or any other. ISO/IEC 20000 An Introduction describes Service Management standards that must be attained for corporate accreditation

More Information
ISBN 9789087535575
Format hardcopy
Domains IT Management
Height 1.44
Binding paperback
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