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Note: This pocket book is available in several languages: English, German, French.
This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.
What are the key service management processes? What is the lifecycle approach?
This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.
What are the key service management processes? What is the lifecycle approach?
ISBN | 9789087531027 |
---|---|
Domains | IT Management |
Language | English |
Format | hardcopy |
Length (cm) | 16 |
Width (cm) | 10.3 |
Height (cm) | 1 |
Binding | paperback |
Weight (kg) | 0.200000 |
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