Secrets of Service Level Management A Process Owners Guide

Secrets of Service Level Management: A Process Owners Guide

Portfolio programme and project offices nd ed P O

Portfolio, programme and project offices 2nd ed. 2013 P3O

Portfolio, programme and project offices 2nd ed. 2013 P3O

English | Paperback
€68.62 €62.95
Availability: In stock
Portfolio, Programme and Project Offices (P3O®) describes how to build effective governance structures for managing portfolios, programmes and projects that is tailored to the needs of the organisation.

The publication looks at the different types of office that may exist in a P3O structure, the roles necessary to manage the functions and services carried out within a P3O and some of the key techniques and tools they will use. The guidance is illustrated with real world examples and case studies.

It answers the question posed by Senior Management - "why have P3Os and what value do they add to the organisation?" There is guidance for building a business case, illustrated with an example, and funding models for set-up and ongoing costs and discusses the value of performance measures.

The book describes how to scope and set up a suitable P3O model within an organisation and looks at typical lifecycles of P3O models.

Changes for the 2013 edition
-The guidance has been updated to be consistent with the MoP and MoV guides and has better alignment with MSP. Terminology has been updated for consistency with other AXELOS guidance
- The model component definitions have been updated to remove Hub-programme offices and all the models illustrated are described as example structures.
- Guidance on Key Performance Indicators has been revised
- A new case study for a small PMO has been added.
More Information
ISBN 9780113314225
Format hardcopy
Domains Project Management
Length 28.3
Width 22
Height 1.4
Binding paperback
Weight 1.000000
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