Wegwijzer voor methoden bij enterprise architectuur de herziene druk

Wegwijzer voor methoden bij enterprise-architectuur - 2de herziene druk

ITIL Continual Service Improvement Edition

ITIL Continual Service Improvement 2011 Edition

ITIL Continual Service Improvement 2011 Edition

German | 2021
€114.40 €104.95
Availability: In stock
ISBN
9780113314058
The 2011 Editions have been updated to improve consistency, aid in navigation and improve readability. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.

Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include:

•Business and technology drivers for improvement

•Justification

•Business, financial and organizational improvements

•Methods, practices and tools

•Measurement and control

•Companion best practices.
More Information
ISBN 9780113314058
Format hardcopy
Domains IT Management
Height 1.6
Binding paperback
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