ITIL Service Transition 2nd ed. 2011
English | 2021 | Publish Date: 14/06/2021
Availability: In stock
This publication offers updated guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.
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