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Release, Control and Validation ITIL V3 Intermediate Capability Handbook single copy
Paperback | English | 2020
In stock
ISBN
9780113314331
This guide, 'Release, Control and Validation ITIL V3 Intermediate Capability Handbook', provides a quick reference to the processes covered by the ITIL V3 Release, Control and Validation syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Release, Control and Validation, and as a handy portable reference source for practitioners who work with these processes.
Key features:
Authored and quality assured by itSMF UK
Endorsed by the APM Group
Follows the ITIL Intermediate Release, Control and Validation Syllabus.
Covers the following processes and functions and how they contribute to the Lifecycle:
Change Management
Service Asset and Configuration Management
Service Validation and Test
Release and Deployment Management
Request Fulfilment
Service Evaluation
Knowledge Management.
Key features:
Authored and quality assured by itSMF UK
Endorsed by the APM Group
Follows the ITIL Intermediate Release, Control and Validation Syllabus.
Covers the following processes and functions and how they contribute to the Lifecycle:
Change Management
Service Asset and Configuration Management
Service Validation and Test
Release and Deployment Management
Request Fulfilment
Service Evaluation
Knowledge Management.
ISBN | 9780113314331 |
---|---|
Language | English |
Format | hardcopy |
Domains | IT Management |
Standards | ITIL |
Length (cm) | 0.0000 |
Width (cm) | 0.0000 |
Height (cm) | 0.0000 |
Publish Date | Jan 1, 2020 |
Binding | paperback |
Author | Axelos |
Weight (kg) | 0.250000 |
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