VeriSM™ Professional Courseware - Package

Paperback | English | 2019
In stock
ISBN
100000016533E
€163.39 €149.90
The Courseware package consist out of two publications VeriSM™ Professional Courseware (ISBN: 978 94 018 0384 7) and VeriSM™: Unwrapped and Applied (ISBN: 978 94 018 0335 9 ).
Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSM™ provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSM™ allows an organization to understand how to make the best use of all of its approaches.
The courseware is designed to support your learning about the VeriSM™ concepts, and to be a guide to your understanding of service management and its use across the whole organization.
More Information
ISBN100000016533E
LanguageEnglish
FormateBook(s)
DomainsIT Management
Publish DateJan 1, 2019
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